Solven Salt Global Privacy Policy

This website and related services are operated by Solven for Salt Manufacturing & Export S.A.E., an Egyptian salt manufacturer and exporter.

• Website: https://www.ibrahim-cv.com
• Email: info@ibrahim-cv.com
• Phone: +20 101 843 4793
• Address: Industrial Zone, Port Said Road, Ras El Bar, Damietta, Egypt

We collect information that you provide directly or that is needed to operate our business services.

• Quote and contact forms: name, company, email address, phone number, country, product interest, shipment details, and message content.
• Careers and supplier communications: contact details, professional information, attachments you choose to send, and message history.
• Website logs: IP address, browser type, device information, pages viewed, timestamps, and diagnostic logs used for security and reliability.
• Business communications: emails, requests for quotation, purchase requirements, shipping documents, and related correspondence.

If you connect a Google account or authorize a Solven tool that uses Google APIs, we may request access to Gmail-related data only for the business purpose shown during the OAuth consent flow.

Depending on the permissions you approve, the app may access:

• email address and basic Google account identity shown by Google during sign-in;
• Gmail message metadata such as sender, recipient, subject, date, and thread identifiers;
• email body content and attachments only when required to process a business inquiry, RFQ, supplier message, customer support request, or shipping/export communication;
• draft or send permissions only when you explicitly use the app to prepare, send, or reply to business email.

We use Google user data to help receive, classify, draft, send, and manage Solven business communications. We do not use Google user data for advertising, credit decisions, or unrelated profiling.

Solven's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• We only use Google user data to provide or improve user-facing features that are clear in the app.
• We do not sell Google user data.
• We do not transfer Google user data to third parties except as necessary to provide the app, comply with law, protect security, or with your explicit consent.
• We do not use Google user data to serve advertisements.
• We do not allow humans to read Google user data unless you ask us to, it is necessary for security or abuse investigation, it is required by law, or the data has been aggregated and anonymized.

• responding to inquiries, RFQs, quotations, orders, and customer support requests;
• preparing export, logistics, quality, and shipping communications;
• operating, securing, debugging, and improving the website and business tools;
• maintaining business records and complying with legal, tax, customs, and regulatory obligations;
• preventing spam, fraud, abuse, and unauthorized access.

We do not sell personal data or Google user data.

We may share data only with:

• Service providers that host, secure, maintain, or deliver our website, email, CRM, cloud, logistics, or analytics services under confidentiality obligations;
• Logistics, inspection, customs, and trade partners when needed to process a quotation, shipment, export document, or order;
• Legal authorities when required by law or to protect rights, safety, and security;
• Business successors if Solven is involved in a merger, acquisition, reorganization, or asset transfer, subject to continued protection of personal data.

• We use access controls, authentication, encryption in transit where available, and administrative safeguards.
• OAuth tokens are stored only when needed to provide the authorized feature and are protected against unauthorized access.
• Business records are retained for as long as needed for the purpose collected, legal obligations, dispute resolution, security, and legitimate business operations.
• Google user data is retained only as long as necessary for the Gmail-related feature or business communication purpose, unless a longer period is required by law or legitimate business recordkeeping.

You may contact us to request access, correction, deletion, restriction, or a copy of your personal data, subject to applicable law.

You can revoke Google OAuth access at any time from your Google Account permissions page: https://myaccount.google.com/permissions.

To request deletion of Google user data or other personal data, email info@ibrahim-cv.com.

We may process data in Egypt and in other countries where our service providers operate. When we transfer data internationally, we use appropriate safeguards required by applicable law and contractual commitments from service providers.

We may use essential cookies, security logs, and analytics technologies to operate the website, remember preferences, understand performance, and protect against abuse. You can control cookies through your browser settings.

Our website and business tools are intended for business users and are not directed to children under 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the date above. If we materially change how we use Google user data, we will provide appropriate notice.

Questions or requests:

• Email: info@ibrahim-cv.com
• Phone: +20 101 843 4793
• Address: Solven for Salt Manufacturing & Export S.A.E., Damietta, Egypt